Chi Wong's Resume

Career Experience

Spearhead DevOps processes for 60+ corporate applications used by Apple Inc.'s employees and business partners
Deploy and manage hundreds of virtual machines using Terraform, reducing provisioning time by 50% and optimizing scalability
Quickly resolve production incidents and address root causes in postmortems with cross-functional teams
Adhere to incremental processes across Dev, Test, and Production environments to ensure consistent deployments and minimize downtime
Lead migration from on-premise VMs to cloud-based Kubernetes clusters, implementing CI/CD pipelines and automating infrastructure provisioning
Plan and implement 14 disaster recovery run-books in coordinated DR fail-over and fail-back activities between data centers
Drive security compliance efforts through monthly scheduled patching and proactive vulnerability management across infrastructure
Set up CI/CD pipelines using Jenkins, Artifactory, Ansible, and Spinnaker
Enable monitoring and alerting on cloud-based applications using Prometheus Operator, Grafana, and Alertmanager

Automated code deployment and configuration management by developing Ansible playbooks and orchestrating pipelines with Ansible Tower
Executed deployment pipelines and coordinated infrastructure configurations, ensuring reliable code releases
Configured DNS records and virtual IPs (VIPs) to ensure secure, resilient, and load-balanced traffic to applications
Managed public and private SSL certificates for VIPs, databases, and application using AWS Certificate Manager
Streamlined networking ACLs by systematically organizing and compiling ACL entries, preventing connectivity issues and enhancing network visibility
Facilitated patching and upgrade efforts for OracleDB and MongoDB hosts, collaborating between the Database and Development teams

Certification: AWS Certified Solutions Architect Associate

Languages: Java, Python, HCL, YAML, JavaScript, HTML, CSS

Technologies: Kubernetes, Terraform, Ansible, Bash, Jenkins, Spinnaker, Splunk, Prometheus, Git, GitOps